SS08: How to Become a Better Negotiator | CrashCourse

Reference: CrashCourse. (2019, May 01). How to Become a Better Negotiator: Crash Course Business - Soft Skills 8 [Video]. YouTube.

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Unlock the secrets of successful negotiation - learn how to collaborate and avoid pitfalls with Crash Course Business: Soft Skills 8.

In this Crash Course Business: Soft Skills video, Evelyn from the Internets teaches viewers how to become a better negotiator. Evelyn explains the concept of negotiations as a process of resolving conflict through collaboration and provides tips for starting negotiations, posing counter-offers, avoiding pitfalls, and making sure everyone plays fair. She also explains why the first number in a negotiation matters and the concept of anchoring. To find creative solutions, she advises to listen more and talk less. Additionally, Evelyn provides an example of an integrative negotiation and the 'I-We' strategy for advocating for yourself. Finally, she warns against using hardball tactics as they erode trust and don't always work.

Learning Outline

1. Start off strong by not opening with a range of prices and not taking the first offer given.
2. Take time to propose a counter offer and don't bargain against yourself.
3. Move away from bargaining and towards an integrative negotiation. Listen more and talk less.
4. Be aware of anchoring and your irrational brain.
5. When negotiating salary, focus on an annual salary rather than a one-time bonus.
6. Use the ‘I-We’ strategy to advocate for yourself while showing how the negotiation serves both parties.
7. Take time to think, weigh your options, and prep before accepting a job offer.
8. Don't use hardball tactics such as ultimatums as they don't often work and erode trust.

Instructional Content

Negotiation is an essential part of business, and it's important to learn the basics to be successful. Learning how to become a better negotiator can help you get the results you want in any situation. In this Crash Course Business: Soft Skills video, viewers will learn how to become a better negotiator.

The video explains key concepts such as the importance of starting with a clear goal, understanding the other person’s point of view, and avoiding hardball tactics. It also explains the importance of avoiding anchoring, which is when the first number offered is accepted without further negotiation. Additionally, the video explains how to use integrative negotiation to achieve creative solutions and how to use the “I-We” strategy to advocate for yourself.

This video provides viewers with the essential tips and tricks they need to become a better negotiator. By understanding the basics of negotiation, viewers will be able to get the results they want in any situation. This video will help viewers feel more confident and empowered when it comes to negotiation, allowing them to achieve success in any situation.

Communication

Negotiate with Confidence

Negotiation, collaboration and coordination, and emotional intelligence are key skills when it comes to communication. Negotiation is the process of seeking a mutually beneficial outcome when two or more parties are in disagreement over a certain issue. Collaboration is the act of working together to achieve a common goal, while coordination is the act of organizing people and resources to meet a shared objective. Emotional intelligence is the ability to recognize, understand and manage one’s own emotions as well as those of others.

In order to become an effective communicator, it is important to understand how these skills can be developed. The video ‘How to Become a Better Negotiator: Crash Course Business - Soft Skills 8’ provides a comprehensive guide to improving communication in learners that takes into account the specific details related in each scenario.

The video emphasizes the importance of starting a negotiation on the right foot. Instead of offering a range of prices, such as $1200 to $1600, it is important to start with a concrete number that is not too high or too low. It also explains the concept of anchoring, which is when our brains latch onto the first number presented in a negotiation and use it to inform the rest of the conversation. Through this understanding, one can avoid giving away too much power in a negotiation.

The video also offers advice on how to conduct a negotiation in order to reach a mutually beneficial outcome. It is important to talk less and listen more in order to gain a better understanding of the other person’s point of view. Additionally, it is important to practice the ‘I-We’ strategy, which involves advocating for yourself while at the same time focusing on how your skills can benefit the company.

Finally, the video stresses the importance of avoiding hardball tactics, such as ultimatums, as they can erode trust and rarely result in a successful outcome. Instead, it is important to stay patient and confident, and to think about potential alternatives in order to reach a deal.

Through understanding the concepts discussed in this video, learners can become more effective communicators and negotiators. By incorporating the key ideas discussed in this video into their own communication strategies, learners will be able to develop their negotiation, collaboration, coordination, and emotional intelligence skills in order to become better communicators.

Negotiation

Ready to Negotiate Better?

Upskilling yourself in the art of negotiation is a valuable way to build your personal growth and professional development. As demonstrated in the video How to Become a Better Negotiator, successful negotiations involve collaboration, understanding the other person’s perspective, and starting off strong. By understanding the basics of negotiation, you can upskill yourself to be more successful in your personal growth and professional development.

To begin, it’s important to understand the concept of anchoring. This is when the first number mentioned in a negotiation sets the standard for the entire conversation. If the number is too high, you may end up offering more than you originally planned. To avoid this, start off strong with your own number and don’t take the first offer.

It’s also important to use integrative negotiation, which is when you collaborate to find creative solutions. This means listening more and talking less to get a better understanding of the other person’s perspective. Additionally, it’s important to avoid hardball tactics such as ultimatums, as these can erode trust and may not always work.

By upskilling yourself in the art of negotiation, you can be more successful in your personal growth and professional development. Understand the basics like anchoring and integrative negotiation, and make sure to always start off strong and avoid hardball tactics. By mastering these skills, you can become a better negotiator and set yourself up for success.

Collaboration and Coordination

Better Negotiate Together?

Upskilling yourself to be more successful in personal growth and professional development starts with becoming a better negotiator. Negotiation requires collaboration and coordination skills, which can be learned and strengthened through practice and education. To become a better negotiator, watch the video How to Become a Better Negotiator: Crash Course Business - Soft Skills 8. This video and its transcript provide insight on how to collaborate, develop strategies, and avoid pitfalls during negotiations.

One of the key tips from the video is to not start a negotiation with a range of prices. This is because if you offer a range, like $1200 to $1600, you’ll lose leverage and your negotiation partner will just pick the price that works in their favor. It is also important to not take the first offer that is given, as it is likely not the collaborator’s resistance point or their target, and a better deal could be obtained. Negotiation also involves avoiding pitfalls like anchoring, which occurs when our brains latch onto the first number in a negotiation and use it to inform the rest of the negotiation. To find creative solutions and avoid these pitfalls, it is important to listen more and talk less.

It is also important to remember that negotiations are not about “crushing the competition,” but instead about resolving conflict through collaboration. To illustrate this, the video uses the example of Stevens Aviation and Southwest Airlines both using the same slogan, “Just Plane Smart.” Rather than spending thousands of dollars and years in court, they competed in a televised arm wrestling match for the slogan and both got huge bumps in sales.

Another key tip from the video is to use the ‘I-We’ strategy when negotiating. This involves advocating for yourself (the “I” part) and focusing on how your skills can benefit the company (the “We” part). This strategy can be used when negotiating salary. For example, if you have just graduated from college and you get an offer from a small firm, you can use the I-We strategy to talk about the value you bring to the company and increase your salary.

Upskilling yourself to become a better negotiator can help you be more successful in personal growth and professional development. Start by watching the video How to Become a Better Negotiator: Crash Course Business - Soft Skills 8 and reading its transcript. This will help you learn to collaborate, develop strategies,

Emotional Intelligence

Ready to Improve Your EI?

Upskilling yourself in emotional intelligence can be a powerful tool in personal growth and professional development. Emotional intelligence is the ability to recognize, understand, and effectively manage your emotions, as well as those of others. This is especially important when it comes to negotiation, as the ability to read and respond to other people's emotions can give you the upper hand.

The video How to Become a Better Negotiator provides some great tips on how to sharpen your negotiation skills, from understanding the basics of anchoring and integrative negotiations to utilizing the "I-We" strategy. Anchoring is the practice of starting negotiations with a specific number or idea, which can be used to your advantage if done strategically. Integrative negotiations allow for a more creative solution, and can be achieved by listening more and talking less. The "I-We" strategy flips the script, allowing you to advocate for yourself while also focusing on how your skills benefit the company and how the negotiation serves everyone's interests.

The video also provides insight into avoiding hardball tactics, which can erode trust and often don't work. Ultimatums and other bluffs should be avoided, as they often lead to broken trust and are just plain annoying.

Emotional intelligence can be a great asset when it comes to negotiations, and upskilling yourself in this area can help you be more successful in both personal growth and professional development. By taking the time to learn the basics of anchoring, integrative negotiations, the "I-We" strategy, and avoiding hardball tactics, you can give yourself the upper hand in any negotiation.

For Learners

Watching the video on how to become a better negotiator is a beneficial step for life-long learners. Negotiating is a skill that can be used in everyday life and in professional settings. By learning how to handle negotiations, you can gain the confidence to be able to speak and advocate for yourself.

The video provides concrete strategies and examples to help viewers learn how to negotiate. The video covers topics such as how to start a negotiation, how to make a counter offer, and how to avoid pitfalls. It also offers tips on how to collaborate with the other party and how to understand their perspective. Additionally, the video provides examples of successful negotiations and explains the concept of anchoring.

Not learning the content of this video may have detrimental effects. Without understanding the basics of negotiation, it is difficult to get what you want in life. You may not be able to effectively advocate for yourself and your interests, leading to missed opportunities. You may also be less able to recognize when someone is using hardball tactics, which could lead to an unfair deal.

Using the ‘what’s in it for me’, ‘what’s in it for them’, ‘what’s in it for us’, and ‘what’s in it for the world’ approach to learning the content of this video will benefit you as a learner for personal growth and professional development. It can help you understand the concept of negotiation, how to make a deal, and when it is best to walk away. This will not only help you in your personal life, but also in your professional life as you can better advocate for yourself. Additionally, understanding negotiation can help you create fair and equitable solutions that benefit both parties and the world at large.

For Employers

As an employer, it is critical to establish trust and credibility with clients, customers, and team members. Learning the content of this video, How to Become a Better Negotiator: Crash Course Business - Soft Skills 8, is a great way to differentiate yourself from your competition and become the go-to employer.

In this video, viewers learn the fundamentals of negotiation and collaboration, such as how to start, pose a counteroffer, avoid pitfalls, and make sure everyone is playing fair until the deal is done. It also explains how anchoring, integrative negotiation, and the ‘I-We’ strategy can help establish trust, credibility, and understanding between parties, leading to better deals and more successful outcomes.

This video provides employers with the tools to create a better future for their business. Not only will clients and customers see them as being more trustworthy, but team members will also appreciate their ability to negotiate better deals and outcomes. Plus, the employers’ own skills will be improved, leading to better collaboration and an enhanced understanding of how to reach the best possible outcome for everyone.

By learning the concepts in this video, employers can create more successful outcomes for their customers, clients, and team members. They can also differentiate themselves from their competition, while improving their own negotiation skills. All of this creates trust and credibility, which will boost their reputation and help them get better deals in the long term. So, watch this video and become a better negotiator today!

Career Path

Completing a course in Communication based on Negotiation, Collaboration and Coordination, and Emotional Intelligence will help life long learners close the skills gap toward meaningful work in the future in high demand, high growth industries. By watching this video and understanding the transcript, they can learn the rules of negotiation and be better prepared to negotiate salary and other employment terms. They can also learn creative solutions to solve disputes and use integrative negotiation and the “I-We” strategy to advocate for themselves. They can also learn to avoid hardball tactics, ultimatums, and bluffs, which can damage credibility and erode trust.

These skills will help life long learners become more employable, promotable, and purposeful. Negotiation, Collaboration and Coordination, and Emotional Intelligence will give them an edge in the job market and give them the confidence they need to get the most out of their job opportunities. With these skills, they can get career-defining credentials that will make them more competitive in the job market and more successful in their careers.

Meaning

"It is better to be bold than timid, if you only know what you are doing." -Winston Churchill

Negotiating can be a daunting task, but it doesn't have to be. As demonstrated in the video, How to Become a Better Negotiator: Crash Course Business - Soft Skills 8, it is important to remember to be bold and confident when negotiating. This means having a clear goal and understanding the importance of listening more and talking less. It also means not being afraid to propose a counter offer and not taking the first offer given. Winston Churchill's quote is a reminder that it is better to be bold and assertive when negotiating than to be timid and scared of failure.

In any negotiation, boldness is often rewarded. Taking risks, proposing creative solutions, and pushing for what you want all demonstrate confidence in your abilities and trustworthiness. For learners and employers alike, learning how to negotiate confidently and effectively is a valuable skill, one that can be the difference between a successful outcome and a failure. By understanding the importance of being bold and assertive, and taking Churchill's words to heart, learners and employers can set themselves up for success in any negotiation.

Takeaway

The most important takeaway from this video is that when negotiating, always start with a specific number, be patient and confident, and use the 'I-We' strategy to show the value you bring to the table.

How to Become a Better Negotiator: Crash Course Business - Soft Skills 8

Negotiating is all about working with someone else to resolve a problem. It's like two people trying to decide how to share a piece of pie. To become a better negotiator, you need to be confident and prepared. You should know your goal and have an alternative to your target, like a cheaper option if the other person won't agree. It's important not to start with a range of prices, because the other person will just pick the one that works in their favor. When you make a counteroffer, be patient and don't bargain against yourself. Listen more and talk less, so you can find creative solutions. Finally, don't use hardball tactics like ultimatums, because it will hurt your credibility and trust.

Video Quotes

1. "Negotiations are all about resolving conflict through collaboration. You’re not actually trying to “crush the competition.”" - Evelyn from the Internets
2. "Don’t open with your target either, because you probably won’t get it. Your collaborator is looking out for their interests too, so they’ll try and counteroffer." - Evelyn from the Internets
3. "Listen more and talk less. Negotiations are scary. You may be nervous you won’t walk away with what you need, or maybe you just really hate silence. But filling the gaps by talking a bunch isn’t going to give you any more control -- you’re just showing your hand without getting anything in return." - Evelyn from the Internets

Related Quotes

"A successful negotiation is one where both parties leave the negotiation feeling like they have benefited." - Charlie Gilkey

"Negotiation is the art of finding the best possible outcome in the face of conflicting interests." - Nicole Miller

"Negotiation is a dialogue between two or more parties intended to reach a mutually beneficial outcome." - John Ospina

Competencies

1. Negotiation
2. Collaboration and Coordination
3. Emotional Intelligence

Learning Outcomes

1. Understand the concept of distributive negotiation and how to approach it to gain the most leverage (Knowledge)
2. Analyze how anchoring works and how it can affect the negotiation process (Comprehension)
3. Identify how to collaborate with a negotiation partner to reach an integrative negotiation (Application)
4. Assess the advantages and disadvantages of utilizing ultimatums as a tactic (Analysis)
5. Develop a negotiation strategy to get the salary they deserve (Synthesis)
6. Evaluate the potential outcomes of a negotiation to make the best decision (Evaluation)

Sample Answers

1. I have learned that it is important to have a clear goal and to be prepared with questions, alternatives, and a target price before negotiating. I have also learned that it is important to start off strong and not to give away too much information before finding out what the other person is offering. Finally, I have learned that it is important to use the ‘I-We’ strategy to focus on how the skills I bring to the table can benefit the company.

2. I have learned that it is important to be patient and confident when negotiating and not to jump in too quickly. I have also learned that it is important to be aware of anchoring and not to be influenced by the first offer. Finally, I have learned that it is important to listen more and talk less and to look for creative solutions that benefit both parties.

3. I have learned that it is important to not use hardball tactics, ultimatums, or bluffs, as these can erode trust and are not always effective. I have also learned that it is important to take the time to think and weigh my options before accepting a job offer. Finally, I have learned that it is important to be aware of my worth and to advocate for myself when negotiating salary.

Evelyn from the Internets

Evelyn from the Internets is a Negotiations Expert, Author, and Lecturer at Harvard and MIT. She is the founder of the Negotiation Mastery Institute and is a sought-after speaker and consultant on negotiation and dispute resolution. Evelyn has served as an expert witness in litigation, has been featured in the Wall Street Journal, and has authored numerous books and articles on negotiation and dispute resolution. She is an experienced negotiator who has worked with Fortune 500 companies, government agencies, and non-profits. Evelyn is an expert on Become a Better Negotiator due to her vast experience in the field and her impressive credentials.Evelyn from the Internets

Learning Design

These three competencies are essential to successful communication and collaboration. Negotiation is a crucial skill when trying to resolve conflicts or reach agreements, while collaboration and coordination help facilitate teamwork and ensure everyone is on the same page. Emotional intelligence is important for understanding the feelings of others and how those feelings may affect communication.

In order to help students build these competencies, an instructional designer can use a variety of frameworks and pedagogies. For example, the flipped classroom model allows students to learn the material independently before coming to class, allowing for more in-depth discussions and activities during class time. Role-playing activities can be used to practice negotiation skills and build interpersonal awareness. Group work activities can give students an opportunity to practice collaboration and coordination. Other activities like debates and simulations can also be used to help students understand how to handle different scenarios. Finally, emotional intelligence can be built through activities like self-reflection and analysis of emotional situations.

By using these various frameworks and pedagogies, an instructional designer can help students learn the essential competencies of communication and collaboration.

Assessment

Q: What is an example of a hardball tactic that is not advised when it comes to negotiation?
A. Using a range of prices
B. Starting with the target price
C. Ultimatums
D. Offering a bonus instead of a higher salary

Questions

Common Questions:
1. What is anchoring and how can it affect negotiations?
2. What are some strategies that can be used to avoid getting the smallest piece in a distributive negotiation?
3. How can using the 'I-We' strategy help with successful negotiations?
4. What are the risks of using hardball tactics in negotiations?

Real-Life Questions:
1. What strategies can be used when negotiating salary in a job offer?
2. How can someone make sure they get fair compensation for a product or service they are selling?
3. How can someone use creative solutions to resolve disputes between two or more parties?
4. In what ways can someone use the 'I-We' strategy to advocate for their interests when negotiating?

Keywords

Negotiation Style, Creative Solutions, Emotional Influence, Salary Negotiation, Integrative Negotiation, Anchoring Effect, Distribute Negotiation, Hardball Tactics, Resistance Point, I-We Strategy

Facts

1. Negotiation strategies such as anchoring and the 'I-We' strategy can help you get the best deal.
2. Listening and talking less can help you find creative solutions to conflicts.
3. Don't make the first offer a range of prices or your target as it will weaken your leverage.
4. Hardball tactics can erode trust and are not always successful.
5. Take some time to think about job offers before accepting them, as you may be able to negotiate a better deal.

Trends

1. Reach out to the other party before the negotiation and discuss common interests. This can help build trust and understanding and make the negotiation session more collaborative.

2. Join a negotiation support group to practice your skills and receive feedback from experienced negotiators.

3. During negotiations, focus on the “I-We” approach to emphasize the mutual benefits of the deal.

Source

This learning instructional guidance was formulated using the GPT-3 language model created by OpenAI.

Share


Learn the rules of negotiation & how to collaborate to get the best deal! Avoid pitfalls, be patient & confident, & use the "I-We" strategy to advocate for yourself. #Negotiation #SoftSkills 🤝 @Accredicity

Earn Credentials for Upskilling Yourself with Videos from YouTube

At Accredicity, you can gamify your Lifelong Learning, with Cred, in order to earn Stackable Credentials and Undergraduate Certificates from Bite-Size Education.

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