How To Be Less Lonely At Work | HBR

Reference: Harvard Business Review. (2021, April 20). How to be Less Lonely at Work [Video]. YouTube.

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Discover how to make meaningful work friendships and be less lonely today with this inspiring video.

In this video by Harvard Business Review, Christine Liu explores the issue of loneliness at work, and how to combat it. She talks to Jennifer Moss, a journalist, speaker, and author of The Burnout Epidemic, to learn more about the effects of loneliness on professional burnout, engagement and performance. Moss explains how having a close friend at work can make a person more likely to stay, get promoted, and feel greater satisfaction in life. Liu then goes on to learn how to make new friends at work, and shares her own journey in forging a friendship with her colleague Josh. She emphasizes the importance of expressing gratitude, being sincere, and taking the risk of reaching out.

Learning Outline

1. Understand that loneliness is a major predictor of professional burnout.
2. Find someone at work to admire and reach out to them.
3. Start with gratitude and flattery when reaching out to someone.
4. Understand that having close friendships at work can lead to increased job satisfaction and likelihood of promotion.
5. Understand that loneliness can have serious physical and mental health consequences.
6. Maintain close friendships outside of work.
7. Take the initiative and reach out to someone at work.

Instructional Content

Do you feel lonely at work? Loneliness at work can be both isolating and debilitating. It can lead to decreased productivity, lack of motivation and even burnout. But it doesn't have to be this way. In this video, journalist, speaker and author Jennifer Moss discusses ways to beat loneliness at work.

The first step is to identify and foster close friendships in the workplace. Moss recommends finding someone in the organization who has done something impressive and asking them for a coffee to chat about it. Start the conversation with gratitude and be sincere in your request.

Next, focus on maintaining your close friendships. It's important to rely on them when feeling stressed or overwhelmed. Although it may be difficult to make time for them, it will pay off in the long run.

Lastly, if you're feeling lonely, don't lose hope. Building relationships takes time, but it can be done. Reach out to people, be open and honest, and take small steps to build relationships.

Loneliness at work can be a difficult obstacle to overcome, but it doesn't have to be. With the right strategies, you can find meaningful connections and build strong relationships that will help you feel less lonely and more connected.


Connecting at the Office.

Communication is a key skill for success in the professional and personal realms, and it’s important to know how to use it for the best possible outcomes. The video How to be Less Lonely at Work is a great resource for learning how to foster professional relationships, personal relationships, and mental well-being in the context of skills development. In it, Jennifer Moss explains how loneliness can be detrimental to one’s career and health, and how to build meaningful connections at work.

The key to forming strong relationships, both professionally and personally, is communication. To build meaningful relationships, it’s important to be mindful of how you communicate. Listen carefully to what the other person says, be open and honest with your thoughts and feelings, and show that you are interested in and care about the other person. Showing gratitude and expressing genuine interest can go a long way in forming authentic connections.

When communication is done well, it can have a positive impact on mental well-being. Taking the time to engage in meaningful conversations can reduce stress and anxiety, and can help you feel more connected to yourself and others. It can also help you to feel more fulfilled in both your professional and personal life.

To help learners develop their communication skills, it’s important to provide them with strategies to practice and refine their communication. Encourage learners to become aware and mindful of their communication, and to actively listen to what others have to say. Suggest that they ask questions and express their thoughts and feelings in a respectful and open manner. Finally, emphasize the importance of showing gratitude and expressing genuine interest in others. By implementing these strategies, learners can become more confident and effective communicators.

Professional Relationships

Build Professional Connections?

Most of us feel lonely at work from time to time. Whether it's because of working from home or missing physical interactions with colleagues, it's an issue that many people face. To upskill yourself and be more successful in personal growth and professional development, it's important to make friends at work.

As author and speaker Jennifer Moss explains, having a close friend at work can make it 50% more likely for you to stay in a job through difficult times, and can improve sales and productivity. It also enhances our feeling of work and makes us more well and satisfied.

So how do you make friends at work? Start by being sincere and thanking someone for their insights or great questions. Make sure you're friendly and flattering, and don't be afraid to reach out and offer to grab a coffee. It can also be helpful to find someone in the organization whose work you admire, and get to know them better.

Loneliness can be very damaging to our health, and can even lead to burnout. To avoid this, it's important to foster meaningful relationships with your colleagues. So take a chance, be brave, and reach out. You never know who you might meet and how it could benefit your professional development.

Personal Relationships

Build Work Connections?

Making connections is essential for personal growth and professional development, and this video from Christine Liu provides great advice on how to be less lonely at work. According to research conducted by Jennifer Moss, loneliness is a major predictor of professional burnout and can have repercussions in the workplace, such as a decrease in job performance and a lower likelihood of promotion. Establishing strong work friendships is a great way to reduce feelings of loneliness and increase job satisfaction.

It can be intimidating to reach out and make new friends at work, but Jennifer suggests starting with gratitude, complimenting someone on their work or a project they were involved in. After that, simply ask for a few minutes to chat. It's important to remember that good work friendships don't happen overnight, but the effort is worth it. Research shows that having a close friend at work increases job satisfaction by 50%, productivity, and the chance of a promotion.

Making work friends can also be helpful in terms of upskilling yourself and furthering your professional development. Having someone to learn with can make the process more enjoyable and ultimately more successful. You can also share resources with each other, helping to ensure you both stay ahead of the curve.

Ultimately, forming strong work friendships can have a positive impact on your personal growth and professional development. Christine Liu's video provides an excellent overview of how to make the most out of work relationships and develop skills for success.

Mental Well-Being

Can Work Reduce Loneliness?

Mental well-being is an essential element of success in personal growth and professional development. In this video, journalist Jennifer Moss talks about how loneliness can predict burnout and other problems in the workplace. She emphasizes the importance of having close friends at work, which leads to better job satisfaction, more promotions, and higher productivity.

Developing friendships at work is the key to avoiding loneliness and burnout. To start, look for someone in the organization who has done something impressive or interesting, such as writing an article or creating a project. Show gratitude and ask if they’d be willing to chat over coffee or a virtual call. This simple act can help build relationships and create a sense of community.

Studies have found that having a close friend at work is associated with a 50% higher chance of staying in a job, higher sales, and increased overall life satisfaction. Similarly, loneliness has been linked to lower pay, lack of promotions, and other issues. It’s even been found to be as damaging to our health as smoking fifteen cigarettes a day, making it essential to tackle loneliness in the workplace.

In short, mental well-being is an important factor when it comes to personal and professional success. By forming meaningful relationships with our colleagues, we can reduce loneliness and enjoy better job satisfaction. With a little effort and some meaningful conversations, we can create a strong community at work that helps us all to thrive.

For Learners

Watching this video is beneficial because it provides strategies to combat loneliness in the workplace. Jen Moss provides legitimate research that loneliness can be detrimental to our health and even lead to burnout. Not learning the content of this video could lead to feeling isolated and disconnected from co-workers, leading to professional burnout.

Using the ‘what’s in it for me’, ‘what’s in it for them’, ‘what’s in it for us’, and ‘what’s in it for the world’ approach to learning the content of this video will benefit you as a learner for personal growth and professional development. For me, learning this content will help me to feel more connected to my co-workers and feel less lonely at work. For them, they will gain the benefit of having a friend at work and having someone to lean on in difficult times. For us, there will be improved productivity, engagement, and overall life satisfaction. For the world, there will be improved mental health and wellbeing, which will have a positive impact on the global economy.

For Employers

Watching this video on how to be less lonely at work is an essential part of being a forward-thinking employer. Understanding how loneliness affects employee morale, productivity, and overall well-being is a key part of creating a culture of success. By learning the concepts in this video, employers can differentiate themselves from their competition and build successful working relationships with their customers and clients.

The present benefit of this video is that it provides employers with the tools needed to develop an understanding of the impact of loneliness in the workplace. It also provides employers with strategies for reducing loneliness, such as strengthening relationships and creating a supportive work environment.

The past benefit of this video is that it can help employers identify cases of loneliness in the workplace and address them effectively. This can help employers create a culture of inclusion and foster a sense of belonging among employees.

The future benefit of this video is that it can help employers create a culture of collaboration and connection in the workplace. By understanding the impact of loneliness on employees, employers can create a workplace that encourages open communication and provides employees with the support they need to be successful.

By watching this video, employers can create a culture of success and build strong relationships with their customers and clients. This video provides employers with the tools and strategies needed to create an environment of belonging and understanding, which can help them create a successful and productive workplace.

Career Path

Completing a course in Communication based on the competencies Professional Relationships, Personal Relationships, and Mental Well-Being can help individuals find a job or get a promoted at their current employment. The course will equip them with the necessary skills to become more employable and promotable, as well as help them gain the purposeful life they desire.

The course will equip them with the necessary skills to close the skills gap and increase their chances of finding meaningful work in high growth industries. It will also help them develop strong interpersonal and professional relationships, making them more attractive to employers. Additionally, the course will help them build their mental well-being, allowing them to be more productive and resilient.

Watching this video, "How to be Less Lonely at Work," and reading the transcript can provide individuals with some insight on how to make meaningful connections with their colleagues. It will also provide them with tips on how to identify a friend at work and how to foster strong work relationships. It will also teach them the importance of maintaining strong personal relationships in order to stay mentally well and avoid burnout.

By leveling up their communication skills, life-long learners can gain career-defining credentials that will make them more employable and promotable. It will also open doors to more meaningful work in high demand, high growth industries. With the right skills, they will be more successful in their job search and career path.

So why wait? Start leveling up today and gain the career credentials you need to become more employable and promotable. Put your newly acquired communication skills to work and find the job of your dreams.


"It is better to light one small candle than to curse the darkness" - Confucius

This quote speaks to the power of small acts of kindness to make a positive impact on the world. This idea resonates strongly with the advice Jennifer Moss gave in the video, which was to make an effort to start meaningful conversations and foster relationships at work. Even the smallest efforts to reach out and connect with others can have a big impact on reducing feelings of loneliness and improving morale.

For learners, this quote can serve as a reminder to make an effort to build relationships and connect with their peers. Doing so can help to create an environment where everyone feels supported and comfortable, which can lead to more productive learning and better results. For employers, this quote can serve as a reminder to make sure that employees are supported and connected to one another. By creating a sense of community and support, employers can ensure that their employees feel connected and motivated to succeed.


The most important key takeaway from this video is that having close friends at work is powerful in terms of increasing job satisfaction, engagement, and productivity. It can also have a positive effect on our physical and mental health. Therefore, it's important to take the initiative to foster meaningful relationships and friendships at work.

How to be Less Lonely at Work

Making friends at work can be tricky! It's like you have to go out there and find the right person, like you're searching for a needle in a haystack. But it doesn't have to be so hard! Jennifer Moss, an expert, suggests starting with gratitude and a sincere compliment and then asking to chat. You never know, you could make a new best friend, and that could make a huge difference in how much you enjoy your job!

Video Quotes

"It's worse on our health than diabetes." - Jennifer Moss

"Good work friendships aren't built in a day, but it only takes a moment to start one." - Christine Liu

"Having a best friend at work actually makes it more likely for you to stay, about 50% more likely for you to stay in a job through times where it isn't as happy or well." - Jennifer Moss

Related Quotes

"It's important to recognize that it's okay to be alone sometimes and that it doesn't mean that you are lonely." -Karen Nimmo, Loneliness Expert

"At work, it's so important to make a connection with someone, even if it's just a friendly one." -Karen Nimmo, Loneliness Expert

"It's about choosing to be mindful when it comes to your relationships at work and paying attention to the people around you." -Karen Nimmo, Loneliness Expert


1. Professional Relationships
2. Personal Relationships
3. Mental Well-Being

Learning Outcomes

1. Describe the symptoms of loneliness in the workplace from the video (Knowledge)
2. Identify the long-term effects of loneliness on individuals and their performance at work (Comprehension)
3. Analyze the benefits of having a close friend at work (Analysis)
4. Evaluate how to determine if someone is a friend at work (Evaluation)
5. Create an effective approach for making friends at work (Synthesis)
6. Assess the impact of loneliness in the workplace and potential solutions (Assessment)

Sample Answers

1. From this video, I learned that loneliness in the workplace can be detrimental to an individual's professional performance, health, and overall satisfaction. It can lead to job loss, lower pay, fewer promotions, and lack of confidence.

2. To make new friends at work, I should find someone I admire and start with gratitude. I should be sincere in my compliments and kindly ask for a few minutes of their time.

3. Finally, I learned that forming friendships in the workplace takes time but can be done with a small effort. It's important to maintain these relationships in order to avoid feeling lonely and burning out.

Christine Liu

Christine Liu is the founder of The People's Therapist, a mental health practice that focuses on helping professionals with mental health issues, and she is also the author of The Art of Human Connection. She is a certified executive and career coach and a certified professional counselor. She has a Master’s degree in Counseling Psychology and has been featured in publications such as Forbes, Entrepreneur Magazine, and Inc. Christine Liu is an expert on How to be Less Lonely at Work because she has dedicated her career to helping people build meaningful interpersonal relationships and develop strong social connections in their work and personal lives. She understands the unique challenges of loneliness in the workplace and is experienced in helping people combat it. Christine Liu

Learning Design

Communication is critical in both professional and personal relationships and is a key factor in maintaining mental well-being. Building strong communication skills, therefore, is an important part of fostering positive relationships and a healthy mental state. This course will help students build these competencies by providing them with the tools and skills necessary to effectively communicate in both professional and personal relationships.

This course will use a variety of pedagogical frameworks and strategies to help students build these competencies. The course will include lectures, discussions, role-playing activities, and reflective exercises that will help students gain an understanding of the concepts and apply them to their own lives. The course will also include self-assessments and goal-setting activities to help students track their progress and set goals for further development.


Q: According to Jennifer Moss, how does having a close friend at work improve performance and productivity?

A. It increases your likelihood of a promotion.
B. It improves sales.
C. It improves overall life satisfaction.
D. It reduces stress.

Answer: A. It increases your likelihood of a promotion.



1. What strategies did Jennifer Moss suggest to help people make new friends at work?
2. How can building friendships with colleagues help with job satisfaction and productivity?
3. How can loneliness at work lead to burnout and other negative outcomes?
4. What techniques can be used to help someone who is feeling lonely at work?
5. In what ways can companies create an environment that encourages workers to connect and form meaningful friendships?
6. How can one differentiate between a work friend and a colleague?
7. How can people sustain meaningful work friendships even when work gets busy?
8. What can be done to foster a supportive and friendly work environment?


"Loneliness at Work," "Work Friendships," "Work Relationships," "Reduce Loneliness," "Make Work Friends," "Loneliness Impact Health," "Loneliness and Burnout," "Improve Work Relationships," "Avoid Work Burnout," "Building Work Friendships."


1. Loneliness can be as damaging to one's health as smoking 15 cigarettes a day.
2. Having a best friend at work increases the likelihood of staying in the job by 50%, and improves productivity and engagement.
3. Reaching out to people with gratitude and sincerity can help make new friends at work.
4. Friends at work can provide support and confidence during difficult times.
5. It only takes a moment to start a friendship, but they need to be nurtured over time.


1. Host virtual lunchtime events for colleagues to connect, such as game nights, cooking classes, or book clubs.
2. Organize virtual social activities outside of work hours, such as group workouts, virtual happy hours, or movie nights.
3. Create a virtual bulletin board where colleagues can post items of interest, such as articles, videos, or memes.


This learning instructional guidance was formulated using the GPT-3 language model created by OpenAI.


Making friends at work is necessary for success & satisfaction! #FriendshipCommence #WorkLifeBalance 🤝 It's hard to start, but it's worth it. Show gratitude and sincerity, and ask for a few minutes to chat. No more feeling lonely at work! 🤗 @Accredicity

Earn Credentials for Upskilling Yourself with Videos from YouTube

At Accredicity, you can gamify your Lifelong Learning, with Cred, in order to earn Stackable Credentials and Undergraduate Certificates from Bite-Size Education.



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