Triggers: Employee Engagement | Marshall Goldsmith

Reference: Marshall Goldsmith. (2021, January 27). Triggers: Employee Engagement [Video]. YouTube.

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Unlock the power of self-engagement: Discover how to take control of your workplace experience with this must-watch video.

Marshall Goldsmith, a fellow at the National Academy of Human Resources, presented a compelling argument about Employee Engagement. He noted that despite efforts to create recognition, reward programs, training, and empowerment, global employee engagement is near an all-time low. He suggested that companies and employees need to take an active role in engagement, rather than waiting for the company to do it all. Goldsmith's research found that when employees asked themselves active questions like "Did I do my best to set clear goals?" and "Did I do my best to be happy?" they saw a 34% increase in overall engagement. This suggests that employees should take the initiative to increase their engagement, and companies should support them in this effort.

Learning Outline

1. Recognize the importance of employees taking responsibility for their own engagement.
2. Ask active questions to challenge yourself to take action.
3. Set clear goals and make progress towards achieving them.
4. Find meaning and create happiness for yourself.
5. Build positive relationships at work.
6. Take steps to be fully engaged.

Instructional Content

Employee engagement is an important topic for businesses and organizations, and one that has been discussed for decades. It’s clear from the video that the traditional approach to engagement is focused on passive questions: what can the company do to engage employees? However, this does not address the other half of the equation - what can employees do to engage themselves?

John F. Kennedy’s famous speech about the responsibility of citizens to their country serves as the perfect analogy for employee engagement. It is the employee’s responsibility to take ownership of their own engagement. Dr. Kelly Goldsmith, professor at Vanderbilt University, has conducted research on this concept and identified six active questions that employees should ask themselves regularly to assess their own engagement. These questions focus on the individual’s responsibility to set clear goals, make progress, find meaning, be happy, build relationships, and be fully engaged.

The research Dr. Goldsmith conducted revealed that two weeks after asking themselves the six questions, 34 percent of employees said they were feeling happier, more engaged, and that they were improving in all six areas. 67 percent reported improvement in four of the six areas, and only nine percent reported no change.

This video demonstrates the importance of recognizing that employee engagement is a two-way street. Companies must do their part to create a positive work environment, but it is also the responsibility of employees to take ownership of their own engagement. By asking themselves the six active questions posed by Dr. Goldsmith, employees can take a proactive approach to their own engagement and create a more positive work experience.

Management

Inspire Employee Engagement

Improving Management skills involves taking into account the specific details related to each scenario. This includes creating a culture that supports the development of managerial skills, effectively managing stakeholders and motivating employees to reach their potential.

Company Culture: Creating an effective company culture is essential to developing management skills. A supportive and open culture allows employees to share ideas, engage in problem solving and take initiative. Providing employees with opportunities to learn and develop their skills is key, such as giving them access to training materials, mentoring programs and feedback. Performance appraisals can also be used to measure progress and provide incentives for employees to continue developing their skills.

Stakeholder Management: Effective management of stakeholders can be essential for developing management skills. Stakeholders may include customers, suppliers, partners, investors and other third parties. It's important to ensure stakeholders are kept informed and consulted on decisions. Communication should be open and clear, and stakeholders should be given the opportunity to provide feedback and express their opinions. This can help identify potential issues and create solutions that benefit everyone involved.

Motivation: Motivating employees is an important part of developing management skills. This can include providing incentives such as bonuses, recognition and rewards. It can also involve creating an environment where employees are encouraged to take initiative and try new things. Leaders should also offer guidance and support, and ensure employees have the resources and tools they need to reach their goals.

In conclusion, improving Management skills requires taking into account the specific details related in each scenario. This includes creating a culture that supports the development of managerial skills, effectively managing stakeholders and motivating employees to reach their potential. By implementing these strategies, managers can ensure their teams are well-equipped to handle any challenge that comes their way.

Company Culture

How Engages Employees?

Employee engagement is a key factor in upskilling yourself to be more successful in both personal growth and professional development. As the video points out, global levels of employee engagement are near an all-time low and companies need to rethink their approach to employee engagement. While companies have a responsibility to provide employees with the tools and resources they need, it's also up to the individual employee to take ownership and actively engage in their own development.

John F. Kennedy famously said, "Ask not what your country can do for you, ask what you can do for your country." The same is true for employee engagement - the focus should not be on what the company can do for the employee, but what the employee can do for themselves. Research by Marshall Goldsmith and his daughter, Dr. Kelly Goldsmith, shows that when employees are asked active questions - such as "did I do my best to set clear goals?" - 34% of people reported feeling happier, more engaged, and making progress toward their goals.

This research demonstrates that it's possible to take control of your own professional development and increase your engagement. To upskill yourself and be successful, look inward and ask yourself active questions that focus on your own efforts. Take ownership and make sure you are actively engaging in your own development, and you will be able to drive growth and success in your career.

Stakeholder Management

Can Employees Drive Stakeholder Value?

Upskilling yourself through personal growth and professional development is essential for success in stakeholder management. As seen in the video, employee engagement is near an all-time low. To counter this, employees must take responsibility for their own engagement in order to increase their success. This can be done by asking yourself active questions such as "Did I do my best to set clear goals?" and "Did I do my best to find meaning?"

Research conducted by Marshall Goldsmith, a fellow in the National Academy of Human Resources, found that after two weeks of having people answer these questions, 34% of the people said that their overall engagement increased. In addition, 67% of people said that their engagement increased in at least four areas. This shows the importance and effectiveness of upskilling yourself in order to be more successful.

By understanding the benefits of upskilling, you can use this knowledge to increase your own engagement. Take the time to ask yourself active questions and develop your professional and personal skills. Investing in yourself is key to success in stakeholder management, and will help you to achieve your goals.

Motivation

How Drives Motivation?

Upskilling yourself to be more successful in personal growth and professional development can be greatly aided by the concepts of employee engagement presented in this video. The video outlines that whilst organizations should do what they can to engage employees, there is an equal responsibility on employees to engage themselves. The video calls for employees to ask themselves active questions such as ‘did I do my best to set clear goals?’ or ‘did I do my best to make progress towards achieving my own goals?’.

This advice is supported by research conducted by the video’s presenter, Marshall Goldsmith. After two weeks of people filling out forms to test themselves, the research found that 34% of people reported they felt happier and more engaged, while 67% reported they got better on at least four of the items. These results show the importance of taking personal responsibility for engagement.

Upskilling yourself to become more successful in personal and professional development requires motivation, and this video provides an effective strategy to achieve this. By engaging in self-reflection and asking yourself the active questions outlined in the video, you can stay motivated and focused on achieving your goals. Additionally, taking a ‘did I do my best’ approach rather than blaming external factors for any lack of progress can help you stay on track and take control of your own development.

For Learners

Watching this video is beneficial for anyone looking to increase their engagement with their job and workplace. The presenters discuss topics such as recognition, reward programs, training, empowerment, and many other strategies that can help to create a better work environment. This can ultimately lead to increased job satisfaction, better team dynamics, and higher productivity. Even if someone is not in a managerial position, they can still use the strategies discussed in the video to help create a more positive and enjoyable atmosphere in their workplace.

Not learning the content of this video can have the opposite effect. Without understanding the importance of employee engagement and how to achieve it, an individual might find it difficult to reach their goals, remain productive, and maintain a healthy work-life balance. Furthermore, not learning the content of this video can prevent an individual from becoming a more well-rounded employee and from gaining the necessary skills to be successful in their job.

Using the ‘what’s in it for me’, ‘what’s in it for them’, ‘what’s in it for us’, and ‘what’s in it for the world’ approach to learning the content of this video will benefit you as a learner for personal growth and professional development. For you, it can help you become a more engaged employee and an asset to your team and organization. For them, it can help create a more positive and productive work environment. For us, it can help us reach our goals and objectives. And for the world, it can help create a better, more efficient workplace. Ultimately, watching this video can be a great way to learn valuable strategies that can help you become a better employee and make a positive impact on the world.

For Employers

This video is a must-watch for employers who want to differentiate themselves from their competitors and increase their bottom line. It offers a powerful insight into employee engagement and how employers can use active questions to help employees increase their engagement levels. The video explains why the traditional approach of asking "What can the company do to engage you" fails and why employers should ask "What can you do to engage yourself" instead.

The content of this video can help employers rethink their approach to employee engagement and create a more proactive and positive environment. Employers who understand the importance of employee engagement will create an atmosphere where employees are motivated and engaged, resulting in improved productivity, creativity, and ultimately better customer and client relationships.

By applying the concepts in this video, employers can differentiate themselves from their competitors and increase their bottom line. Employers will be seen as forward-thinking and customer-centric, leading to more successful customer and client relationships. Furthermore, employers will be able to create a more efficient workplace, leading to improved employee morale and increased productivity.

By learning the content of this video, employers can ensure their employees are engaged, motivated, and productive. This will result in better customer and client relationships, increased productivity, and improved bottom line. The concepts presented in this video will help employers to differentiate themselves from their competitors and create an engaged and productive workforce.

Career Path

Completing a course in Management based on the competencies of Company Culture, Stakeholder Management, and Motivation can help your career path in many ways. By understanding the fundamentals of Company Culture, you will be able to create a thriving work environment that encourages and supports the success of employees. Stakeholder Management teaches you how to effectively manage relationships with suppliers, customers, and other stakeholders to ensure that everyone is on the same page and working towards the same goals. Finally, Motivation will give you the tools to inspire and motivate your team, helping to drive productivity and performance.

By taking the time to learn about these important competencies, you will be able to gain the skills necessary to become more employable, promotable, and purposeful. To close the Skills Gap, you should level up your knowledge by watching this video on Employee Engagement and its accompanying transcript. This video will provide you with important insights on the importance of employees taking the initiative to increase their own engagement, as opposed to relying solely on the organization. Additionally, this video will provide valuable information on how to ask active questions to increase your own engagement and create a meaningful work environment.

By completing this course in Management, you will be well-equipped to take on the ever-changing job market and will have the tools necessary to become a successful and motivated employee. This course will give you the confidence and knowledge to become more employable, promotable, and purposeful, so that you can pursue meaningful work in high demand, high-growth industries. Start your journey today and level up your skills to become a life-long learner and career-defining professional.

Meaning

"Ask not what your country can do for you, ask what you can do for your country" - John F. Kennedy.

This famous quote from John F. Kennedy is a powerful reminder to take ownership of our own engagement in the workplace. This video shared a valuable lesson on the importance of employees taking responsibility for their own engagement. Having clear goals, meaningful work, and positive relationships are all essential components to having a successful workplace. However, these things will not magically happen on their own. It is up to the individual to take initiative and do their best to make these things happen. Employers and learners should take this message to heart and strive to actively engage in their work and create a positive work environment.

Takeaway

The most important key takeaway from this video is to focus on the one thing in life we have total control over: our effort. By actively asking ourselves "did I do my best?" each day, we can increase our own engagement at work and improve our happiness and performance.

Triggers: Employee Engagement

Employee engagement is important for everyone to be productive and happy in their work. But it turns out that despite all the efforts that companies make to engage employees, they still have low engagement levels. So, why is this? It turns out that companies have been mainly focusing on what they can do to engage you, but not enough on what you can do to engage yourself. It's like the airline attendants: they have the same pay and uniform, but one is positive and the other is negative. That’s because one is doing their best to be engaged, while the other is not. So, the lesson is that if you want to be engaged, you have to do your best to be engaged. That way, you can be happy, productive and have a great work experience.

Video Quotes

"Ask not what your country can do for you, ask what you can do for your country" -John F. Kennedy
"Everything they said was fantastic, it was what they didn't say that bothered me" -Marshall Goldsmith
"Did I do my best to set clear goals, make progress towards achieving my own goals, find meaning, be happy, build positive relationships, and be fully engaged" -Marshall Goldsmith

Related Quotes

"We can really make a difference in our business if we create an environment where people want to come to work and make an impact." -Jimmy Williams, Senior Vice President, Human Resources of Kimberly-Clark

"Engagement is all about creating an environment where people feel like they can contribute and make a difference." -Kerryann Walsh, Employee Engagement Expert

"At the end of the day, if employees are engaged, they will be more productive, they will be more creative, they will work harder, they will stay longer, and they will be more successful." -Anurag Sharma, Chief Culture Officer at Booz Allen Hamilton

Competencies

1. Company Culture
2. Stakeholder Management
3. Motivation

Learning Outcomes

1. Analyze the importance of employee responsibility for their own engagement.
2. Evaluate the capability of people to influence their own engagement.
3. Apply active questions to evaluate personal effort in increasing engagement.
4. Understand the concepts of employee engagement, recognition, rewards, and training.
5. Synthesize John F. Kennedy's speech and its relevance to increasing self-engagement.
6. Create a plan to incorporate active questions into daily routines to increase engagement.

Sample Answers

1. From this video, I learned that employee engagement is not just something companies can do to motivate their employees, but that employee responsibility is also a factor. Employees can increase their own engagement by asking themselves active questions such as "did I do my best to set clear goals?” and “did I do my best to find meaning?"

2. I also learned that in order to increase employee engagement, employees must have a sense of responsibility to do their best in their workplace and find meaning in their work. Asking themselves active questions can help employees to become more engaged in their work.

3. The research presented in the video was particularly interesting to me, as it showed that when employees asked themselves active questions over a two-week period, 34% of them felt happier and more engaged, and 91% of them got better at least one of the questions. This reinforced the importance of taking personal responsibility for one’s own engagement.

Marshall Goldsmith

Marshall Goldsmith is an executive coach and the world’s most respected authority in helping successful leaders achieve positive, lasting change in behavior for themselves, their people, and their teams. He has written over 35 books, including the New York Times bestseller Triggers and the international bestsellers Mojo and What Got You Here Won’t Get You There. He is also the co-founder of Marshall Goldsmith Group and the founder of Marshall Goldsmith Stakeholder Centered Coaching™. He is associated with the Marshall Goldsmith Group Marshall Goldsmith.

Learning Design

Company culture is a set of values and principles that guide how an organization functions.

Stakeholder management is the process of managing relationships with key stakeholders in an organization.

Motivation is an important component of management. Motivated employees are more productive, engaged, and have greater job satisfaction.

Assessment

Q: Based on the video, which of the following best describes the concept of employee engagement?

A. The company’s responsibility to engage its employees
B. The employee’s responsibility to engage themselves
C. The employees responsibility to engage their co-workers
D. The employees responsibility to find meaningful work

Answer: B. The employee’s responsibility to engage themselves.

Questions

Common Hypothetical Questions:
1. What do you think is the most important factor that contributes to employee engagement?
2. What strategies do you think a company should use to improve employee engagement?
3. What are the potential risks of having low employee engagement?
4. How could an organization measure employee engagement?

Real-Life Application Questions:
1. How could an organization successfully implement the active questions discussed in the video, such as "did I do my best to set clear goals?"
2. How can managers ensure that their employees feel valued and engaged in their work?
3. What are some ways that employees can remain engaged and motivated in their workplace?
4. What techniques can employers use to ensure that employees are taking responsibility for their own engagement?

Keywords

Employee Engagement, Meaningful Work, Clear Goals, Positive Relationships, Fully Engaged, Make Progress

Facts

1. Research shows that actively engaging in work can lead to higher employee engagement.
2. Asking active questions such as "Did I do my best?" can help increase employee engagement.
3. Training and empowerment are key components of employee engagement.
4. Achieving results is not the only factor in employee engagement - effort is also important.
5. Having positive relationships with co-workers is essential in achieving higher employee engagement.

Trends

1. Create an employee engagement challenge program that rewards employees for completing certain milestones with rewards such as extra vacation days, bonus pay, or recognition.

2. Develop an employee recognition program that rewards those who have gone above and beyond in their work, such as reaching a certain production goal or going the extra mile for a customer.

3. Organize a company-wide "Employee Engagement Day" where employees can take part in team-building activities and be recognized for their efforts.

Source

This learning instructional guidance was formulated using the GPT-3 language model created by OpenAI.

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#EmployeeEngagement is key to success. We must take responsibility for our own engagement by asking ourselves daily: "Did I do my best?" #motivation #goals #selfimprovement 💪 @Accredicity

Earn Credentials for Upskilling Yourself with Videos from YouTube

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