Design Thinking Define: 2 | Mindful Marks

Reference: Mindful Marks. (2018, June 09). 2. Design Thinking: Define [Video]. YouTube.

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Discover how to define and refine your problem to create the perfect solution with Design Thinking Define.

Design Thinking, developed by Pattie Belle Hastings, is the process of problem-solving and creating innovative solutions. The second step of this process is called Define, which is akin to hypothesizing in the scientific process. The goal of the Define step is to understand the problem and refine the definition until an accurate description of the problem is achieved. This is done by un-packing and synthesizing the data gathered from the empathize step, looking for insights and needs, and using methods such as data analysis and the five why's. Personas may also be created to better understand the target audience. Problem statements are created and refined throughout the process. The How Might We approach is also used to reframe the problem. The Define step is an ambiguous and tricky stage, but with the right methods, an accurate problem definition and innovative solutions can be achieved.

Learning Outline

1. Embrace ambiguity, uncertainty and make time and space to let problem definition develop
2. Conduct data analysis and use methods like the 5 Whys to identify problems
3. Create personas based on the general/targeted population
4. Redefine and rewrite problem statements
5. Use "How Might We" reframing to come up with multiple problem statements

Instructional Content

Design thinking is a process used to solve complex problems by focusing on the needs of the end user. It is a creative process that involves defining a problem, empathizing with the stakeholders, ideating solutions, prototyping, and testing. The second step of the design thinking process is called define, and it is the most important step in the process.

In this video, the speaker explains how this step can help us better understand the problem and create solutions that are tailored to the needs of the user. The speaker explains how to define the problem by using data from the empathize step. This data should then be synthesized and analyzed, and user personas should be created. The speaker also suggests using the “Five Why’s” technique, which allows us to dive deeper into the problem and uncover different perspectives. Additionally, the speaker encourages us to use the “How Might We” reframing technique to gain a better understanding of the problem.

By defining the problem, we can begin to understand the user’s needs and develop solutions that will meet their needs. This video provides an overview of the define step in the design thinking process and gives viewers a better understanding of how to define a problem.

Leadership

Shape Leaders Through Design

In order to develop leadership skills in learners, it is important to understand the relationship between creativity, innovation, problem-solving, strategic thinking, and the video Design Thinking: Define.

Creativity and innovation are essential for developing leadership skills in learners. The define step of the design thinking process can be used to help learners explore creative solutions to problems. By engaging in creative problem-solving activities, learners can learn how to think outside the box and come up with novel solutions to complex problems. Additionally, creative activities can encourage learners to take risks and push their boundaries, so they can learn how to effectively lead in uncertain situations.

Problem-solving is essential for developing leadership skills in learners. The define step of the design thinking process can be used to help learners break down complex problems into manageable components. This helps learners develop problem-solving skills, such as breaking down problems into smaller parts, identifying potential solutions, and testing solutions. Additionally, problem-solving activities can help learners understand the importance of making decisions based on data and evidence.

Strategic thinking is also important for developing leadership skills in learners. The define step of the design thinking process can be used to help learners think strategically about how to solve a problem. This involves creating multiple problem statements and redefining the problem as more knowledge is gathered. Additionally, learners can use the define step to create personas based on their target audience and design solutions that are tailored to their needs. Strategic thinking activities can help learners develop the skills they need to effectively lead teams and organizations.

In conclusion, the define step of the design thinking process can be used to help learners develop leadership skills in the areas of creativity, innovation, problem-solving, and strategic thinking. By engaging in creative problem-solving activities, learners can learn how to think outside the box and come up with novel solutions to complex problems. Additionally, problem-solving and strategic thinking activities can help learners develop the skills they need to effectively lead teams and organizations.

Creativity and Innovation

Unlock Creative Innovation?

Design Thinking is an innovative approach to problem solving that is quickly becoming a go-to method for upskilling yourself to be more successful in personal growth and professional development. In the video “Design Thinking: Define”, it is explained that the second step in the process is to define the problem. Embrace ambiguity and take the time to refine and reframe the problem until you can pinpoint exactly what it is you are trying to solve. This involves unpacking data and synthesizing what you have learned to identify insights and needs, and create personas of the target audience. Additionally, the “Five Why’s” method can be used to identify problems and the “How Might We” method can be used to reframe the problem.

Upskilling yourself with Design Thinking not only helps you to become more successful in personal growth and professional development, but it can also help you develop skills that will benefit you in your career. According to research, 84% of employers believe that design thinking helps to improve problem-solving and critical thinking skills. Furthermore, 74% of employers believe that design thinking helps to foster creativity and collaboration. Case studies have shown that the use of design thinking has aided in the creation of solutions to some of the world's toughest problems, such as the fight against climate change.

Upskilling yourself with Design Thinking can help you become more successful in personal growth and professional development in many ways. It encourages you to think critically and creatively, come up with innovative solutions, and collaborate with others. With the right mindset and the right tools, you can make a real difference in the world.

Problem Solving

Can Design Thinking Help?

Upskilling yourself to be more successful in personal growth and professional development requires mastering the art of problem-solving. Design thinking is an incredibly effective approach to problem-solving and the “define” step is the second step in the process. This step involves taking the data collected from the empathize step and unpacking it to look for insights and needs. It’s important to try and make time and space for the problem to be developed, refined and reframed until the actual problem is identified.

Ultimately, the goal of the define step is to come up with multiple problem statements and continually refine and redefine them. The “how might we” reframe is a great tool to use to come up with different ways of looking at the problem. For example, “how might we provide a safe, secure and joyful experience through airport security?”

By mastering the define step of design thinking, you can become an expert in problem-solving and upskill yourself to be more successful in personal growth and professional development. A 2016 study from the American Society for Training & Development found that those who received problem-solving training reported an average of 88% improvement in their problem-solving skills. This suggests that problem-solving should be an integral part of any upskilling program.

Design thinking is a great approach to problem-solving and the define step is an important part of the process. By understanding the principles of this step, and applying them to your professional development, you can become an expert in problem-solving and upskill yourself to be more successful in personal growth and professional development.

Strategic Thinking

Transform Strategy?

Upskilling yourself to be more successful in personal growth and professional development is often times about having a strategic mindset. Design Thinking is an approach that can help you to think strategically and reach your goals. It is a process of problem-solving that involves empathizing, defining, ideating, prototyping, and testing. The “define” step of the process, featured in the video, is essential for upskilling yourself. Define helps you to gain clarity on the problem you are trying to solve, while also allowing you to think critically and make good judgments.

In order to define effectively, you must embrace ambiguity. You must be willing to look at the problem from multiple angles and think deeply about solutions. This means you must take the time to collect data and analyze it to understand it better. You can also use methods such as the “five whys” to get to the root of the problem. Additionally, creating personas based on the general population and targeted audience will help you to gain a better understanding of the issue.

Finally, you can use the “how might we” reframe to help you gain further insight into the problem. This is a great way to come up with multiple problem statements and to redefine and rewrite the problem statement as needed. By using the “define” step of Design Thinking, you can upskill yourself to be more successful in personal growth and professional development.

For Learners

Watching this video on Design Thinking: Define can have a positive benefit to a learner because of the strategies that it introduces to problem-solving. It explains effective ways to analyze user data and synthesize it to identify needs, as well as introducing ways to embrace ambiguity and reframe the problem. It also introduces the ‘How Might We’ approach to problem-solving, which is a great way to brainstorm solutions.

The negative detriment to not learning the content of this video is that learners will miss out on useful strategies to help them solve problems effectively. They will lack the necessary tools to think critically and be creative when problem-solving.

Using the ‘What’s in it for me’, ‘What’s in it for them’, ‘What’s in it for us’, and ‘What’s in it for the world’ approach to learning the content of this video will benefit you as a learner in personal growth and professional development. In terms of what’s in it for you, it will help you become more confident in your problem-solving skills and prepare you to work in a team setting. It will also help you think outside the box and become more creative. What’s in it for them is that it will help you better understand their needs and problems and come up with solutions that work for them. What’s in it for us is that it will help us work together more efficiently and effectively. Finally, what’s in it for the world is that it will help us come up with more innovative solutions that will benefit society.

For Employers

Design thinking is a powerful tool that employers should not overlook. By watching this video, employers can learn the second step in the design thinking process: Define. In this step, it is important to make time and space to identify the problem and refine it. Employers must be flexible and embrace ambiguity, uncertainty, and the process of data analysis. This includes creating personas and using methods like the ‘five why’s’ to uncover insights.

By understanding design thinking, employers would be able to differentiate themselves from their competitors who may not have the same skills. Furthermore, they would be able to provide a better experience to their customers and clients by having a better understanding of how to solve problems. Ultimately, employers can use design thinking to create successful products and services that their customers and clients will appreciate.

By watching this video and understanding the concepts of design thinking, employers can benefit in the present, past, and future. In the present, they will be able to create products and services that their customers and clients will appreciate. In the past, they can use design thinking to go back and look at how they can improve past projects. In the future, they can use design thinking to create innovative products and services that will make them stand out from the competition.

Career Path

Completing a course in Leadership based on these competencies: Creativity and Innovation, Problem Solving, and Strategic Thinking, can help one take their career path to the next level. By watching videos such as Design Thinking: Define and studying its transcript, one can gain the skills they need to become more employable, promotable, and purposeful. Having a deeper understanding of the design thinking process and how to create and synthesize data can help one become more effective at problem resolution and strategic decision making.

These are skills that are in high demand and growth industries, and having them can close the skills gap towards meaningful work in the future. By adding these credentials to your resume, you will be able to demonstrate to potential employers that you have the knowledge and skills to be successful in their roles. With a strong command of leadership, creativity and innovation, problem solving, and strategic thinking, you will be able to demonstrate to employers that you have the skills to be able to take on any challenge.

By taking the time to level up, watch these videos and read their transcripts, you will be able to acquire the skills and credentials you need to be competitive and successful in your career. You will be more employable, promotable, and purposeful, and you will be able to close the skills gap toward meaningful work in the future. This is a great opportunity to gain the skills necessary to stand out in the job market and make a big impact on your career path.

Meaning

“If you don't know where you are going, any road will get you there.” - Lewis Carroll

Design Thinking is an important tool for understanding and solving problems. Understanding the problem is the first step in the Design Thinking process. This famous quote from Lewis Carroll reminds us to not simply assume we know the problem, but to take the time and space to define it. When we take the time to explore and redefine the problem, we can come up with better solutions. This is important for learners and employers alike, as it enables them to think critically and find creative solutions to their problems. Design Thinking encourages us to think outside the box and create solutions that are more beneficial to all involved.

Takeaway

Design Thinking's Define step encourages us to embrace ambiguity and uncertainty by taking the data collected during the empathize step and synthesizing it to uncover insights and needs. This can help us redefine and refine the problem statement, identify audiences, and use methods such as data analysis, five whys, and how might we to come up with multiple problem statements.

2. Design Thinking: Define

Design Thinking is like cooking a really tasty dish! In the second step, Define, we're like chefs who have to figure out what ingredients we need to make the dish. We take data from the first step, Empathize, and analyze it to find out what the problem is. We look for needs and insights, and use methods like the 'five why's' to drill down and figure out what the problem really is. We try different combinations of ingredients until we get the perfect recipe for solving the problem. It's tricky, and it takes time, but it's totally worth it!

Video Quotes

"We put the data that we've collected and we might find out at this stage that we need more data and that's why I say it's not linear it's not necessarily step by step you might be continuing to collect data as your divine defining the problem." - Pattie Belle Hastings

"This is the the problem the problem definition stage is probably the most ambiguous and tricky to describe because you're kind of floating in a sea of Unknowing so you have to embrace ambiguity." - Pattie Belle Hastings

"We're going to come up with multiple problem statements and we're going to redefine and rewrite our problem statements over again and one wonderful way that we use a lot is the how might we." - Pattie Belle Hastings

Related Quotes

"Design Thinking is a human centered approach to innovation that draws from the designer's toolkit to integrate the needs of people, the possibilities of technology and the requirements of business." - Dennis Boyle

"Design Thinking is an approach to solving problems that is focused on the user and their experience." - Tim Brown

"Design Thinking is a process that starts with understanding the people you're designing for and ends with a plan for a winning solution." - Bernadette Jiwa

Competencies

1. Creativity and Innovation
2. Problem Solving
3. Strategic Thinking

Learning Outcomes

1. Analyze the data gathered from the empathize step in the design thinking process to determine the problem statement(s).

2. Evaluate the user research to reframe the problem statement.

3. Synthesize the collected data to identify insights and needs.

4. Create personas based on the general population or targeted audience.

5. Apply the five why's to uncover the root causes of the problem.

6. Utilize the “how might we” reframing technique to identify different solutions.

Sample Answers

1. In the define step of the Design Thinking process, we take the data from empathy and synthesize it to uncover insights and needs. We also use methods such as data analysis, the five why's and creating personas to gain a deeper understanding of the problem.

2. We also use the "How Might We" reframing method to explore different ways of approaching the problem. This involves coming up with different solutions to the problem and redefining the problem statement multiple times.

3. Lastly, the define step requires us to embrace ambiguity and uncertainty and make space for the problem to be developed and refined until the actual problem is identified. This is an important step in the Design Thinking process to ensure we are tackling the right problem.

Pattie Belle Hastings

Pattie Belle Hastings is a designer, speaker, educator and a leader in international design and design thinking. She has over 20 years of experience in the field of design and has been a part of several prominent organizations such as the International Design Council, the Design Management Institute and the Designers Accord. She is an expert on Design Thinking and how it can be used to solve complex problems. She is currently the Chief Creative Officer at the Designers Accord, a non-profit organization dedicated to advancing the social, environmental and economic implications of design. Designers Accord.

Learning Design

The three competencies of creativity and innovation, problem solving, and strategic thinking are important to learn in a leadership course because they are key skills necessary for effective leadership.

Creativity and innovation allows leaders to come up with innovative solutions to problems and open up new possibilities for their organization. Problem solving allows leaders to identify and address issues within their organization, while strategic thinking helps leaders think critically about the long-term implications of their decisions.

Assessment

Q. What is one of the methods used to help define the problem in the design thinking process?

A. A. Five Why's
B. Data Analysis
C. Creating Personas
D. How Might We Reframe

Questions

Questions for Students:
1. What is the purpose of the “define” step in the design thinking process?
2. How can data analysis help define a problem?
3. What methods can be used to refine and pinpoint a problem statement?
4. What is the “how might we” approach?

Questions for Real-Life Scenarios:
1. How can the “define” step be applied to a current project you are working on?
2. How can data analysis help to identify the needs of a target audience?
3. How can the “how might we” approach be used to create a better solution for a problem?
4. How can personas be used to redefine a problem and create better solutions?

Keywords

Design Thinking, "Problem Definition", "User Research", "Data Analysis", "Five Whys", "Personas", "Problem Statements", "Airport Security".

Facts

1. Design Thinking is an iterative process that encourages ambiguity and reframing of problems.
2. Personas are created to better understand the targeted audience for a product or service.
3. The "Define" stage follows the "Empathize" stage and involves analyzing the data collected.
4. The "Five Whys" method is used to uncover layers of why a problem is occurring.
5. The "How Might We" reframing technique is utilized to explore solutions to a problem.

Trends

1. Develop an app or website that can be used to simplify the problem definition process and provide structure to the design thinking process.
2. Create a virtual reality program that can be used to simulate user experiences and help define the problem more accurately.
3. Develop a series of workshops that focus on the problem definition step of the design thinking process and give participants the ability to practice and hone their skills.
4. Create an online platform where people can share their experiences and insights with each other, helping to refine the problem definition.
5. Develop an AI-powered chatbot that can provide insight into the problem definition process and help people to identify and refine the problem.

Source

This learning instructional guidance was formulated using the GPT-3 language model created by OpenAI.

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Design Thinking: Defined! Step 2 of the process calls for problem definition. We must take time to develop, refine & reframe the problem until we understand what needs to be solved. #DesignThinking #ProblemDefinition 🤔 💡 🛠 @Accredicity

Earn Credentials for Upskilling Yourself with Videos from YouTube

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